PRIVACY POLICY
Last Updated: March 31, 2026
Thank you for choosing to be part of our community at ProManage Smart Manufacturing Solutions Inc. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at info@promanage.com.
When you visit our website https://promanage.com/ and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our Site and our services immediately.
This privacy policy applies to all information collected through our website (https://promanage.com/) and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Services”).
1. WHAT INFORMATION DO WE COLLECT?
Personal information you share with us
In Short: We collect personal information that you provide to us, such as your name, address, contact information, and the standard authentication data used to ensure your account security.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, or when otherwise contacting us.
- Publicly Available Personal Information: We collect your first name, last name, email addresses, business email, business phone number, corporate affiliations, and similar data.
- Personal Information Provided by You: We collect data gathered from surveys; CVs and other job application data such as background checks; and similar data.
- Account Access Data: We process standard authentication data required for you to securely log into our systems and to protect your account.
Information automatically collected
In Short: Some information—such as your IP address and/or browser and device characteristics—is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy ( https://promanage.com/cookie-policy/ ).
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use the information we collect or receive for the following purposes:
- To send you marketing and promotional communications.
We may use your personal information for our marketing purposes if this is in accordance with your marketing preferences. - To post user testimonials.
- To deliver targeted advertising to you.
- To protect our Services and respond to legal requests.
- To respond to user inquiries and offer support to users.
For other Business Purposes, such as data analysis, identifying usage trends, and improving our Services.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may share your data in the following situations:
- Vendors, Consultants, and Other Third-Party Service Providers: For payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates and Business Partners: Our parent company, affiliates, and business partners with whom we offer joint promotions.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
5. DO WE USE GOOGLE MAPS?
Yes, we use Google Maps for the purpose of providing better service. By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Our servers are located in the United States and Turkey. If you are accessing our Services from outside the United States and Turkey, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States, Turkey, Japan, and other countries. We take all necessary legal measures to protect your information.
7. HOW LONG DO WE KEEP YOUR INFORMATION AND HOW DO WE PROTECT IT?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
8. YOUR REGIONAL PRIVACY RIGHTS
Rights of Users Residing in Turkey (Under KVKK)
If you reside within the borders of the Republic of Turkey, you have the following rights before the Data Controller, ProManage Smart Manufacturing Solutions Inc., pursuant to Article 11 of the Law on the Protection of Personal Data No. 6698 (“KVKK”):
- To learn whether your personal data is processed,
- To request information if your personal data has been processed,
- To learn the purpose of the processing of your personal data and whether they are used in compliance with their purpose,
- To know the third parties to whom your personal data is transferred domestically or abroad,
- To request the rectification of your personal data in case they are processed incompletely or incorrectly,
- To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK legislation,
- To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
- To claim compensation for damages arising from the unlawful processing of your personal data. You can submit your requests in writing to our Turkey office address provided below or via email at info@promanage.com
Rights of European Economic Area (EEA) Residents (Under GDPR)
If you are a resident in the European Economic Area, you have the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) restrict the processing of your personal information; and (iv) if applicable, to data portability. You retain the right to lodge a complaint with the applicable supervisory authority.
Rights of California Residents (Under CCPA)
Under California Civil Code Section 1798.83, also known as the “Shine The Light” law, our users who are California residents have the right to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information.
9. DATA BREACH AND DO-NOT-TRACK CONTROLS
In the event we become aware of a security breach resulting in unauthorized access, use, or disclosure, we will promptly investigate the matter and notify the applicable Supervisory Authorities and you within the legal timeframes prescribed by regulations (e.g., 72 hours for GDPR and KVKK) in cases involving risk. Because no uniform technology standard for recognizing “Do-Not-Track” (DNT) signals has been finalized, we do not currently respond to DNT browser signals.
10. DO WE MAKE UPDATES TO THIS POLICY?
Yes, we will update this policy as necessary to stay compliant with relevant laws (KVKK, GDPR, CCPA, etc.). We may send you a direct notification if we make material changes.
11. HOW CAN YOU CONTACT US?
If you have questions or comments about this policy, you may email us at info@promanage.com or by post to the following addresses:
Data Controller (Global Headquarters):
ProManage Smart Manufacturing Solutions Inc.
10 N. Martingale Rd, IL Suite 400
Schaumburg, Illinois 60173 USA
If you wish to submit a request to review, update, or delete the personal information we collect from you, please contact us via email. We will respond to your request within the legal timeframe.
